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Fast-track implementation of an advanced web-based self-triage and assessment chatbot for COVID-19

Grant number: unknown

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Key facts

  • Disease

    COVID-19

  • Known Financial Commitments (USD)

    $245,092.32

  • Funder

    Novo Nordisk Foundation

  • Principal Investigator

    N/A

  • Research Location

    Denmark

  • Lead Research Institution

    Capital Region of Denmark?s Emergency Medical Services:

  • Research Priority Alignment

    N/A

  • Research Category

    Clinical characterisation and management

  • Research Subcategory

    Supportive care, processes of care and management

  • Special Interest Tags

    Digital Health

  • Study Type

    Non-Clinical

  • Clinical Trial Details

    N/A

  • Broad Policy Alignment

    Pending

  • Age Group

    Not Applicable

  • Vulnerable Population

    Not applicable

  • Occupations of Interest

    Not applicable

Abstract

The purpose is to develop, test and fast-track a national implementation of a chatbot for COVID-19 related questions. The primary purpose is to provide updated evidence-based online information for the citizens on how to handle COVID-19 suspect symptoms and provide relevant information on when and where to call for further medical advice or assistance. The secondary purpose is to reduce the call volume and workload on medical helplines like 1-1-2, the medical helpline 1813, out-of-hours services and the general practitioners. Finally, the chatbot will be able to deliver scientific data identifying the dissemination of COVID-19 in the general population.