Changes in the use and organization of care in general practice and out-of-hours services: lessons learned from the COVID-19 pandemic

Project description Since the start of the corona pandemic, much has changed in the organization of care, including in general practitioner care via the GP practice and the general practitioner post (HAP). Healthcare use has fallen sharply in some regions, while other regions were faced with high numbers of patients with COVID-19 complaints. Insight into the impact of these changes on health care use - both during and after the corona pandemic - can contribute to resilience and sustainability in the organization of health care in the future. The research is a collaboration between Nivel and the UMCG. Routine care data from the electronic patient files of the general practices and the HAP are analyzed to map the use of care. These will, with specific attention to vulnerable groups in our society, be related to: Organizational changes Experiences of patients and healthcare professionals obtained from interviews Questionnaires and information about the use of Thuisarts.nl