Using experiential expertise online in the case of domestic violence

Recovering from domestic violence is a lengthy process. Experiential experts seem to be able to make a specific contribution in this regard especially in times that fewer social contacts are possible. There is a need for more knowledge: how can the use of experiential experts in the case of domestic violence be done justice in the digital world, especially now that domestic violence is occurring more frequently and is less visible? In this project, we will interactively collect the available data from the online activities of employees who use experiential expertise in providing help for domestic violence; what works in the contact with people requesting help and what does not? The data will be converted into practical guidelines that will be used and evaluated within a few weeks.