A Resident/Family-Centered, Team-Based Quality Improvement Collaborative Approach To Comprehensive Pandemic Preparedness In Long-Term Care Homes

Practices that show promise to improve response to the COVID-19 pandemic in long-term care homes need to be quickly implemented. These practices relate to outbreak preparation, prevention and response; COVID-19 and non-COVID-19 care; staffing; and presence of family. Our research team will study the experiences of long-term care teams as they conduct projects to implement promising practices to address gaps in their pandemic response. The teams will include residents, family, staff and management in six long-term care homes across Fraser Health. They will use a shared approach involving quality improvement training, engagement support, and the use of an online app to share learning between homes. Key questions to be answered are: How can an online shared approach be used by team members within long-term care homes to improve pandemic response? How can this approach help in knowledge sharing across long-term care homes to promote best practices in pandemic response? The lessons learned from the projects will inform strategies for pandemic response, which will be shared with other long term care homes across Fraser Health. The findings of this study will add to the efforts of 14 research teams across Canada as part of a larger initiative aiming to improve pandemic response in long-term care.