Improving the Sustainability of Social Networks

• To develop the problem-solving and social networking capacities of NGOs established by resident citizens, which is the most common organization in metropolises, and to take a proactive role for a sustainable society in times of epidemic, disaster and crisis. • To develop and strengthen the governance model for public, private and third sector cooperation within the framework of the social protection shield. • Citizens' NGOs have a very low capacity regarding disasters and emergencies. In the COVID-19 outbreak, there are few activities other than sharing information links. There is a high level of neighborly relations in the building/site and neighborhood where the members reside, and this attitude is affirmed; that is, the potential for civilian contribution to disaster and emergency response is high. • The rate of female members and members aged 30 and under is low in NGO management (around 10%). The ratio of NGOs holding aid funds for various citizens in need varies between 21% and 39%, and the positive approach to activities in these areas is high. • NGOs have relations with official institutions and other NGOs in Istanbul and the country, albeit at low rates, in solving the problems of their fellow countrymen. The rate of those who pay other than dues is as low as 14%. Nearly half of the members consider CSO management sufficient. • The reasons why citizens visit NGOs are to spend time, not having another place to go, paper, tennis, okey etc. playing games, supporting activities, reading newspapers and magazines and accessing the internet and looking for a job. • It has been determined that the problem-solving and social networking capacities of fellow countrymen NGOs in times of epidemic, disaster and crisis are low and their capacity to take a proactive role for a sustainable society is low and open to improvement. • The need to develop a governance model for public, private and third sector cooperation within the framework of the social protection shield has been identified. • Based on social enterprise and relational government approaches; Two models supporting each other have been developed for the development of civil society initiative in disaster and emergency situations: The first model, the Municipality Model, is a preparatory and supportive model for the effective operation of the second model, the AFAD Model. The municipality model is a preparatory and supportive model in supporting active citizen participation, social cohesion, urban integration and intergenerational cultural transfer.