Lightening the healthcare community's load through dialogue systems

Grant number: unknown

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Key facts

  • Disease

    COVID-19
  • Known Financial Commitments (USD)

    $353,100
  • Funder

    IVADO
  • Principal Investigator

    Unspecified Alexis Smirnov
  • Research Location

    Canada
  • Lead Research Institution

    N/A
  • Research Priority Alignment

    N/A
  • Research Category

    Secondary impacts of disease, response & control measures

  • Research Subcategory

    Indirect health impacts

  • Special Interest Tags

    Digital Health

  • Study Type

    Unspecified

  • Clinical Trial Details

    N/A

  • Broad Policy Alignment

    Pending

  • Age Group

    Unspecified

  • Vulnerable Population

    Unspecified

  • Occupations of Interest

    Unspecified

Abstract

Many telemedicine tasks (such as responding to 811) involve healthcare professionals. This project proposes to set up several standalone telephone assistance solutions to free up these experts who are currently in high demand, whether to answer citizens' routine questions, do follow-ups, make appointments or help navigate through healthcare facilities.