Real-time evaluation of the deployment of connected technologies and the partnership of care and services in the context of the health crisis linked to COVID-19 - the Techno-COVID-Partnership program

Google translate: Faced with an unprecedented health crisis, the two establishments that receive the most patients with COVID-19 in Quebec have decided to implement social and technological innovations adapted to each stage of the trajectory of patients with COVID-19. COVID-19, from diagnosis to cure, in order to reduce isolation, maintain the partnership between patients and clinicians and promote the quality and safety of care. Grouped within the Techno-COVID-Partnership project, this research makes it possible to evaluate in real care situations, how these innovations are implemented, on what dimensions they act and how much they can cost as well as to determine if factors can explain certain results. The innovations studied relate to (i) the contribution of mobile applications for maintaining newly diagnosed patients; (ii) the combination of telephone calls from volunteers to break the isolation and the use of different technologies to carry out teleconsultations and remote monitoring; (iii) the adoption of a companion robot to entertain and care for COVID-19 patients hospitalized with psychiatric disorders; and (iv) support for patients during their transition and return home through COVID-19 support patients and a remote monitoring platform. The evaluation of these innovations is a unique opportunity to show how virtual health tools can potentially reliably treat thousands of patients over a short period of time while preserving health personnel at risk and ensuring the maintenance of social ties and the partnership. If the results are conclusive, they will make it possible to accelerate their implementation in other establishments (Canadian and international), not only for COVID-19 but also for any other health problem that can benefit from these technologies and modalities.]