District official confused behavior Hengelo

Goal The municipality of Hengelo, healthcare organizations and the police will work together to provide confused people with help sooner. It is becoming increasingly common for people with confused behavior to cause nuisance. These people are often already known in the neighborhood, to the police or organizations. By deploying the 'District Officer for Confusional Behavior', the municipality of Hengelo wants to prevent someone from falling into crisis by providing appropriate support sooner. Method The Wijkracht and Ixta Noa district officials will visit these people from September 1, 2020. They get to know each other and ask how someone is doing. They try to do what is necessary to prevent a crisis situation by making contact with people in the area. The district official also has contact with people who have been confused in the past, so that a possible relapse can be prevented. The District Officers are active in the Klein Driene and Hengelose Es Noord districts. Results An experienced employee from IxtaNoa and an experienced social worker from Wijkracht have set out together to support people who have concerns in the Hengelose Es-Noord and Klein Driene district. Assisted by colleagues from intervention care (Mediant and Tactus), they managed to help a large number of local residents, despite Covid. The local police officer and housing association Welbions in particular were very satisfied with the great expertise and the opportunity to work together smoothly and in a targeted manner. Local residents were satisfied with the commitment offered both online and at an appropriate distance due to all Covid restrictions. After the project, the collaboration will be further developed: both organizations remain involved in the further development of a neighborhood location so that local residents have a nice place in the neighborhood where they can go with their questions, but also for relaxation and to meet others.